Privacy Policy
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Phone number or WhatsApp number
Company or business name
Project details and requirements
Messages and inquiries
Files, images, videos, documents, or other materials you provide for a project
Any other information you choose to provide to us
We may also automatically collect limited technical information, such as your browser type, device type, IP address, and general website usage information, where applicable.
2. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and messages
Understand your project requirements
Provide our services
Communicate with you about your project
Provide customer support
Improve our website and services
Maintain website security
Prevent fraud, abuse, or unauthorized activity
Comply with applicable legal requirements
3. Client Information and Project Files
If you provide SHA ALI NEXUS with videos, images, documents, designs, scripts, or other project materials, we use those materials primarily for the purpose of providing the requested service.
We do not intentionally sell or rent client information or project files to third parties.
4. How We Protect Your Information
We take reasonable measures to protect your personal information and project materials from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers when necessary to operate our website, communicate with clients, process payments, provide services, or maintain website functionality.
We may also disclose information when required by law or when necessary to protect our rights, security, users, or property.
6. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services, including social media, WhatsApp, payment services, hosting providers, or other external platforms.
These third-party services have their own privacy policies and terms. SHA ALI NEXUS is not responsible for the privacy practices, security, or content of third-party websites.
7. Cookies
Our website may use cookies or similar technologies to improve website functionality, performance, and user experience.
Cookies may also be used for analytics or other website-related purposes where applicable.
You can manage or disable cookies through your web browser settings. Disabling cookies may affect certain website features.
8. Analytics and Website Usage
We may use analytics or similar technologies to understand how visitors use our website, such as which pages are visited and how users interact with the website.
This information may help us improve the website and provide a better user experience.
9. Data Retention
We may retain personal information and project-related information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
When information is no longer necessary, we may delete or securely dispose of it where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Ask questions about how your information is used
Withdraw consent where applicable
To make a privacy-related request, please contact us using the information below.
11. Children's Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
12. International Users
If you access our website or use our services from outside Bangladesh, your information may be processed or stored through service providers located in other countries.
By using our website or services, you acknowledge that information may be processed in locations where applicable privacy laws may differ.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically for the latest information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
SHA ALI NEXUS
Email: shahalinexus@gmail.com
Phone / WhatsApp: 01337176925